Contenuto principale

Diagnostic online

For usage of the service is necessary to accept the privacy condition. Are you sure to decline?

Data-privacy information

Dear user, the Health Agency of South Tyrol has activated the online service for accessing your medical reports (at first only for AVIS donors) that allows you to visualize and print your medical reports.
We would like to inform you that the use of this service is voluntary as you can still decide to pick up your medical reports in paper form at the office/hospital.
The data you submitted in order to enter your online report (tax code, ID number of health card, and token) will exclusively be needed to allow your access to the service Refonline.
The data submission is voluntary and any refusal will make it impossible to deliver that service.
The purpose of the data processing, subject to affirmative consent on the webpage, is to inform you faster about the results of the performed clinical examination.
The owner of the permission to handle the data is the Health Agency of South Tyrol, with site on Cassa di Risparmio Street Nr. 4, 39100 Bolzano.
SIAG, who produced the platform viewing the online reports, has been entrusted the external responsibility of handling the data by a proper act.
Your reports are signed digitally and are being kept in accordance with the policy. (Policy CNIPA Nr. 11/2004 of 19 february 2004).
Your data will not be diffused but handled from instructed personnel formally designed in electronic or printed form so as to guarantee the maximum security through the use of safe communication protocols and proper measures for the protection of the data that have been registered and archived by the company.
The online report will be available for a limited time frame (max. 45 days) from the date of the completion, that is indicated on the report-withdraw-sheet, which will be handed out at the moment of the acceptance.
At any time you may exercise their rights under Art. 7 of Legislative Decree. N. 196/2003.
The art. 7 of the Legislative Decree 196/2003 enables you to receive the communication related to your data, to know its origin, the logic, the purpose and the modality on which the handling is founded; to obtain the canceling of the data, the transformation into anonymous data or the locking of the data treated under policy violation, such as the update, rectification, or the completion of the data; to decline legitimately, fully or partly, the handling of the personal data that refer to you, notwithstanding that they are relevant for the collection.
In order to perform such rights you can call on:

Bozen/Bolzano 0471 909 823, E-Mail:
Meran/Merano 0473 264 985, E-Mail:
Schlanders/Silandro 0473 738 416, E-Mail:
Brixen/Bressanone 0472 812 145, E-Mail:
Bruneck/Brunico 0474 581 002, E-Mail:

Frequent asked questions (FAQ)